Coronavirus Protocol Update – Vienna Pediatric Dentistry
To our Valued Patients, Families and Friends of Vienna Pediatric Dentistry:
Like so many of you, we have spent the last several days and weeks learning about coronavirus 19 (COVID-19) and how it is impacting our world. For our practice, that means understanding how it affects our patients, their families, friends, and our employees.
Our goal is actively supporting our community’s efforts guarding against the spread of COVID-19. We are also ensuring our healthcare practice is broadly and safely available to help you and your family.
We have one simple objective that guides us; keeping our patients and our employees safe. This has been at the center of our conversations every step of the way in our planning. With that in mind, we have made several adjustments affecting how our practice supports our patients.
We are closely following the Centers for Disease Control’s (CDC) guidelines and recommendations identifying intentional and meaningful steps we can take to help prevent the spread of this virus.
We’d like you to know a few key points about differences you might experience working with our practice as this situation evolves and eventually stabilizes:
Vienna Pediatric Dentistry is screening all patients and caregivers at the time of scheduling, pre-confirmation of appointments by phone, appointment check in or for any other drop in reason. We are using abundant caution to NOT expose staff and patients to anyone who meets COVID-19 at risk criteria. We kindly ask for your patience and acceptance of these additional screening criteria.
Geographic areas where there has been a widespread community transmission is an evolving determination. We are following CDC guidelines for identification of these geographic areas.
We ask that you be transparent about your travels and encounters ensuring we are responding appropriately and safely for your benefit and ours.
These pre-screening protocols, intended to protect as much as possible the practice’s staff and other patients/families, may result in:
- Your child’s appointment will be rescheduled.
- You are turned away for services and asked to return another time.
Please offer our staff your patience and understanding if your appointment has to be moved to another date and time.
For scheduled appointments, we are asking that you limit the number of adults and children in attendance for scheduled appointments to ONLY be the patient and ONE other attendee who is the patient’s parent, legal guardian or care giver. We are very happy to reschedule services in order to accommodate your needs, reducing the number of people attending a patient’s appointment.
We will continue to update you as more information becomes available and we will do all we can to protect you, your family, and our employees.
If you have any questions, please feel free to call us at 703-938-6600, we will be very happy to help answer your questions/concerns.
Thank you for placing your trust in our practice for your child’s dental health needs.
Wishing you all good health,
Sarah Ganjavi and Team
Vienna Pediatric Dentistry